Effective date: October 12, 2026
Thank you for shopping with Fatboy Prints (FatBoyPrints.com). This Shipping Policy explains how we process, pack, and deliver custom apparel and related merchandise.
1. Production time
Most items are made to order using DTF (direct-to-film) and related print processes. After we receive payment, typical production time is 2–5 business days before the order ships. Complex custom designs, large quantities, or peak seasonal periods may take longer. We will notify you if we expect a material delay.
- Business days are Monday–Friday, excluding major U.S. holidays.
- Orders placed on weekends or holidays enter the production queue on the next business day.
- Custom / design-studio orders may require artwork review before production starts.
2. Shipping methods & carriers
We typically ship within the United States using major carriers (for example USPS, UPS, or FedEx). Available methods, estimated transit times, and shipping charges are shown at checkout when configured for your order.
- Standard shipping: usually several business days in transit after the package is handed to the carrier.
- Expedited options: may be offered when available; selecting expedited shipping does not shorten production time unless we explicitly state otherwise.
- Free-shipping promotions, if any, apply only when the checkout total meets the stated threshold and other stated conditions.
3. Order tracking
When your order ships, we provide a tracking number by email and/or in your account order history when you checked out as a registered customer. Tracking updates depend on the carrier and may take up to 24 hours to appear after label creation.
4. Delivery address
You are responsible for providing a complete and accurate shipping address. We are not responsible for delays, failed delivery, or loss caused by incorrect or incomplete address information. If a package is returned to us as undeliverable, we may contact you to arrange reshipment; additional shipping charges may apply.
5. International shipping
Unless checkout expressly offers international delivery, we currently fulfill orders to addresses we support at checkout. If international shipping is enabled later, customers are responsible for duties, taxes, and customs clearance.
6. Damaged or lost packages
If your package arrives damaged, or tracking shows delivered but you did not receive it, contact us within 7 days of the delivery date shown by the carrier. Include your order number, photos of damage (if applicable), and the shipping label if available. We will work with the carrier and, where appropriate, arrange a reprint or refund under our Return Policy.
7. Contact
Questions about shipping: support@fatboyprints.com · FatBoyPrints.com